Privacy Policy for Get A Doctor Platform
Get A Doctor ("Platform") is operated by Deepfin Intelligence Private Limited ("Company", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, process, and disclose information when you use our website, mobile application, or related services.
By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
Get A Doctor is a healthcare assistance and service-arrangement platform that helps individuals identify and arrange planned healthcare services based on their requirements, location, preferences, and budget.
The Platform acts as a facilitator and coordinator between users and independent healthcare service providers. We do not directly provide medical treatment, diagnosis, or healthcare services.
We may collect the following information:
Full name, Mobile number, Email address, Gender, Date of birth, Address, City and State, Emergency contact information.
Where necessary for arranging healthcare services, we may collect:
Medical concerns, Treatment requirements, Surgery requirements, Medical history voluntarily shared by the user, Diagnostic reports shared by the user, Healthcare preferences.
Enquiry details, Appointment requests, Homecare requirements, Communication records, Service preferences, Budget preferences.
IP address, Device information, Browser type, Operating system, App usage information, Log data, Cookies and similar technologies.
We collect information:
We may use collected information to:
To facilitate requested services, we may share relevant information with Hospitals, Clinics, Doctors, Homecare agencies, Diagnostic centers, Nursing service providers, Healthcare partners, and Service providers assisting platform operations. Only information reasonably necessary for service coordination will be shared.
We do not sell personal information to third parties. We do not trade user personal information for marketing purposes.
By submitting an enquiry or using the Platform, users consent to:
We implement reasonable technical and organizational measures to protect information from Unauthorized access, Loss, Misuse, Alteration, and Disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure. Users acknowledge that information transmission over the internet carries inherent risks.
We retain information for as long as necessary to provide requested services, maintain operational records, comply with legal obligations, resolve disputes, and enforce agreements. Information may be deleted or anonymized when no longer required.
Subject to applicable laws, users may request access to their information, correction of inaccurate information, deletion of information where legally permissible, or withdrawal of consent for future communications. Requests may be submitted using the contact information provided below.
The Platform may use cookies and similar technologies to improve user experience, analyze platform usage, maintain system security, and remember user preferences. Users may manage cookie preferences through their browser settings.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, content on external websites, or security practices of independent healthcare providers. Users are encouraged to review third-party privacy policies before sharing information.
The Platform is not intended for children under 18 years of age acting independently. Where healthcare services are arranged for minors, information must be provided by a parent, guardian, or authorized representative.
We strive to comply with applicable Indian laws relating to data protection, information technology, and digital services, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (where applicable), and other applicable regulations and guidelines.
We may update this Privacy Policy from time to time. Updated versions will be posted on the Platform with a revised "Last Updated" date. Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
For privacy-related questions, requests, or complaints, please contact:
By accessing, using, or submitting information through the Get A Doctor Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and sharing of information as described herein.